Services

What can we build for you?

Five things. Each one answers a problem small businesses keep running into. If none of them is what you need, we will tell you that instead.

An open sign hanging in a small shop window

Website Development

Most people will find you on a phone. So the site has to load fast, read properly on a small screen, and make getting in touch obvious.

What you get

  • Works properly on phones
  • A contact form that reaches you
  • Set up so people can find you
  • You can change the words yourself

What it does not cover

  • Writing your content for you
  • Buying stock photo licences
  • Running your social media

From $2,500

What it includes
Someone reading a message on a phone

Chat Assistant

The same five questions arrive every day, and answering them eats the morning. This answers the ones you have approved, and passes on anything else with the details taken down.

What you get

  • Answers the questions you get most
  • Takes down their details
  • Passes anything tricky to you
  • You approve every answer first

What it does not cover

  • Guessing when it does not know
  • Quoting a price for you
  • Answering anything you have not approved

From $2,900

What it includes
A desk telephone on a dark wooden table

Virtual Receptionist

Calls come in while you are with a customer, and the caller rings someone else instead. This answers, takes the details, and hands over anything that needs a person.

What you get

  • Answers when you cannot
  • Takes down the details
  • Hands it to your team
  • Works after hours

What it does not cover

  • Confirming a booking for you
  • Quoting a price for you
  • Replacing the call back from a person

From $3,999

What it includes
A screen showing a process running

Automation & Consulting

Work that gets copied out of one system and into another, by hand, every week. We look at one real job you do, then connect the tools so it runs on its own.

What you get

  • We look at one real job first
  • Connects the tools you already use
  • You still approve what matters
  • A written plan you keep either way

What it does not cover

  • Replacing your staff
  • Making the decisions for you
  • A price before we have seen the work

Priced after we look

What it includes
Charts and figures on a laptop screen

Web Applications & Software

When the software you can buy does not fit how you work, and the spreadsheet has stopped coping. We build one tool around one job, and it stays yours.

What you get

  • Built around one job you do
  • Logins for your team
  • Runs on your own web address
  • Yours to keep

What it does not cover

  • Rebuilding software that already fits
  • Open-ended lists of features
  • A price before the work is agreed

Priced after we look

What it includes

See one working

Click through the examples. Notice what it hands back to a person, and what it never answers on your behalf.

On your website

Working demonstration

Live
Are you open on Saturday?
We're open 8 to 4 on Saturdays. Would you like me to note down what you need?

Captured for follow-up

Opening hoursAnsweredNo handoff needed
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On the phone

Working demonstration

Live
I need to book a tire change next week.
I can take the vehicle, the service and your preferred day. Booking is confirmed by the shop, not by me.

Captured for follow-up

Service requestPreferred dayOwner confirms
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Not sure yet

Not sure which one you need?

Tell us the problem in your own words. We will say which one fits, or that none of them does. We would rather say so now than sell you the wrong thing.

Start a project See prices